Cookie policy

Our cookies - we use session and persistent cookies on our website and customer portal to help improve your user experience

Analytical data and cookies

We collect and log website usage information including IP address, operating system, browser type, pages viewed and duration. This is statistical data about how you have browsed our site and does not include any personally identifiable information. We use Google Analytics to analyse the use of our website. Our analytics service provider generates statistical and other information about website use by means of cookies.
The analytics cookies used by our website have the following names: _ga, _gat.
Our analytics service provider's privacy policy is available at: www.google.com/policies/privacy/
Users may opt out of Google Analytics at the following URL - tools.google.com/dlpage/gaoptout/ .

Other third party cookies

Our website also uses third party cookies but we do not publish interest-based advertisements on this website. Details of [other] third party cookies used by our website are set out below:
Vimeo. The Vimeo cookie policy details can be found here: (Vimeo cookie policy)
Our email campaigns and landing pages use cookies for analytical purposes. These are managed by Mailchimp. The Mailchimp cookie policy details can be found here: (Mailchimp cookie policy)

Data you specifically submit to our services for processing for example email addresses or domain names.

How we use your data

We use the information we store for the following purposes:

  • To respond to any query you may make
  • To provide you with information about the services you use
  • To provide you with information, products or services that you request from us or in accordance with your marketing preferences
  • To provide statistical analysis of website traffic
  • To provide, operate, optimise, maintain and manage our websites
  • To improve the navigation and content of our websites
  • To customise content and layout of our websites
  • For recruitment purposes if you have applied for a role with Email Hippo
  • To perform the data processing services you have requested under a free trial, a single purchase, or a subscription.
  • To carry out other legitimate business purposes, as well as other lawful purposes

We may also process your personal data without your knowledge or consent, in accordance with this notice, where we are legally required or permitted to do so.

We will not sell or share, in any way, your information with any organisations outside the Rolosoft group of companies - Rolosoft Limited, Email Hippo Limited and eVerify Limited. All these businesses operate from the same premises using the same systems and procedures.

To unsubscribe from our mailing list at any time, please use the unsubscribe feature on one of our emails or email us at dpo@emailhippo.com.

To close your account please email us at help@emailhippo.com with your account name.

Cookie Preferences

There are no facilities to manage your cookie preferences on our website.