Being good neighbours

Our actions impact on our neighbours; whether that's the next desk, the office next door, the local town or across the world. Doing the right thing is at the core of our values. It's also important for us to make statements about what we do as a legal entity in order to look after our neighbours. These policy statements are about:

Accessibility (updated January 2022)

Environmental (updated January 2022)

Modern slavery and human trafficking (updated January 2022)


Email Hippo Limited is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines including those published by the World Wide Web Consortium (W3C).

These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for everyone.

This website has been built using code which is compliant with W3C standards for HTML and CSS. This should ensure that the website displays correctly in current browsers and any future browsers which support standards compliant HTML/CSS code.

Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

We continually look for solutions that will enable all our content to have the same level of web accessibility. In the meantime should you experience any difficulty in accessing this website, please contact us.

Return to top of page

Environmental policy

None of us want to harm the planet but all actions create an impact.

We aim to  make our environmental impact as light as possible and on balance, positive.


  1. Email Hippo recognises that it has a responsibility to the environment beyond legal and regulatory requirements. We are committed to reducing our environmental impact and continually improving our environmental performance as an integral part of our business strategy and operating practices. And let’s be clear, this policy isn’t simply about business, it’s about our performance as a team of thoughtful people.

    1.1 We endeavour to:
    • comply with and exceed all relevant regulatory requirements.

    • continually improve and reduce environmental impacts.

    • incorporate environmental factors into business decisions.

    • increase employee awareness, involvement and training.

    • encourage customers, suppliers and other stakeholders to do the same.

1.2 This policy will be reviewed at our management meetings and any related business issues will be discussed at our weekly team meetings.


  1. Specifically we will:

2.1 Energy and water

    • seek to reduce the amount of energy used as much as possible.

    • switch off lights and electrical equipment when not in use.

    • adjust heating with energy consumption in mind.

    • consider the energy consumption and efficiency of products when purchasing.

2.2 Office supplies

    • minimise the use of paper and consumables  in the office.

    • buy recycled and recyclable paper products whenever possible.

    • evaluate if renting/sharing is an option before purchasing equipment.

    • evaluate the environmental impact of any new products we intend to purchase.

    • favour more environmentally friendly and efficient products wherever possible.

    • reuse and recycle everything we are able to.

2.3 Transportation

    • reduce the need to travel, restricting to necessity trips only.

    • favour travel alternatives such as e-mail or video/phone conferencing and encourage suppliers, customers and contacts and other stakeholders to do the same.

    • accommodate the needs of those using public transport or bicycles.

    • accommodate and encourage employees to work flexibly, reducing the need for them to travel to and from the office.

    • use forms of transport that are environmentally preferable, for instance trains rather than planes; electric rather than petrol hire cars.

2.4 Maintenance and cleaning

    • use environmentally friendly cleaning materials.

    • use materials in office refurbishments which are as environmentally friendly as possible.

    • use local labour and materials where available to reduce CO2 and help the community.

    • only use licensed and appropriate organisations to dispose of waste.

  1. Pro-active support of positive environmental initiatives

We will extend our sphere of influence by seeking to support companies that are engaged in environmental initiatives. We will do this whilst retaining a sustainable business model. To this end we will develop relationships with and support a number of organisations with either direct sponsorship, financial support or support in kind.

Return to top of page

Modern slavery and human trafficking policy statement

We take our responsibilities seriously.

  1. Our statement

This statement is made by Email Hippo and its associated business entities pursuant to section 54 of the Modern Slavery Act 2015 (the Act) and outlines our position on modern slavery and human trafficking. This statement relates to the financial year ending 30 June 2019 and will be updated annually following each year end.

1.1 Our structure and supply chains

Email Hippo is a leading email address intelligence business providing email address validation and real time insights based on email address focused data. The business operates from the UK and provides services to customers all over the world. We use over 80 local and international suppliers across a wide range of sectors including IT, marketing, office supplies and facilities management.

1.2 Our commitment

Modern slavery is an international crime, and a violation of fundamental human rights. Email Hippo adopts a zero tolerance approach towards such crimes, and is working towards implementing systems and practices to ensure that any such breaches within the business or its supply chains can be identified and dealt with appropriately. Our directors take responsibility for implementing this policy statement and its objectives, and will provide training and appropriate communication to achieve this. We are committed to building our business around strong ethical values and take appropriate steps to identify, prevent and end all forms of modern slavery and trafficking in our business and our external supply chains.


  1. Actions to mitigate risk

2.1 Employment

We apply high standards in the recruitment, selection and employment of our people to ensure that:

    • All legal obligations are complied with in the recruitment and induction process;

    • We recruit, promote and develop our people on the grounds of merit and capability;

    • We pay at least national minimum wage plus 5% for all of our entry level roles;

    • We encourage the reporting of concerns and provide appropriate protection for whistleblowers;

    • All staff and directors are expected to comply with our business principles, ethical values and our policies as well as any relevant laws applicable to us;

    • We will train new and existing employees to help them understand the issue of modern slavery, and its impact to help us spot when our customers, suppliers or other contacts may be engaging in such practices.

2.2 Supply Chain

As part of our approach to supply chain management we currently, and will continue to:

    • Build long term relationships with all key suppliers and highlight our expectations of business appropriate behaviour and the requirement to meet or exceed all requirements of the Act;

    • Undertake reviews of our current suppliers to identify those where the risk may be high based on the nature of the sector or territories of operation;

    • Work with such suppliers to understand their own policies on modern slavery, and terminate relationships with any supplier where breaches of the Act are discovered;

    • Develop our standard terms and conditions for suppliers to include a reference to compliance with the Act, 

    • When contracting with third-party supplier terms, seek to include contract clauses relating to modern slavery and human trafficking.

Return to top of page